Terms of Service

1. Acceptance of Terms

By accessing or using the Quesitive website (quesitive.com) and services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our website or services.

2. Services

Quesitive provides AI Visibility, AI Integration, web development, and IT consulting services. The scope, deliverables, timeline, and pricing for each engagement are defined in a separate service agreement or statement of work. These Terms of Service govern the general use of our website; specific service terms are covered in individual client agreements.

3. Intellectual Property

All content on this website — including text, graphics, logos, and design elements — is the property of Quesitive or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

For client projects, intellectual property ownership of deliverables is specified in the individual service agreement. Unless otherwise agreed in writing, clients receive full ownership of project deliverables upon final payment.

4. Client Responsibilities

Clients agree to provide timely access to necessary information, systems, and personnel required for service delivery. Delays caused by client inaction may affect project timelines. Clients are responsible for maintaining backups of their data and systems prior to any integration or development work.

5. Payment Terms

Payment terms for services are specified in individual service agreements. Standard terms require 50% upfront payment with the balance due upon project completion, unless otherwise agreed. Retainer services are billed monthly in advance. All prices are in USD unless otherwise stated.

6. Limitation of Liability

To the fullest extent permitted by law, Quesitive shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our total liability for any claim arising from a service engagement is limited to the fees paid for that specific engagement.

We make no guarantees about specific SEO rankings, AI citation rates, or revenue outcomes. Results depend on multiple factors including market conditions, competitor actions, and client cooperation.

7. Third-Party Links & Services

Our website may contain links to third-party websites or services, including Calendly for scheduling and LinkedIn/GitHub for professional profiles. We are not responsible for the content, policies, or practices of any third-party services.

8. Termination

Either party may terminate a service agreement with written notice as specified in the individual agreement. Upon termination, the client shall pay for all work completed up to the termination date. We reserve the right to terminate or suspend access to our website for violations of these terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jakarta, Indonesia.

10. Changes to These Terms

We may update these Terms of Service from time to time. Material changes will be communicated via a notice on our website. Continued use after changes take effect constitutes acceptance of the updated terms.

11. Contact

For questions about these Terms of Service, contact us via our contact page.